Course Category:
In Company Training
Radio and television interviews
Receptionist training: Becoming an exceptional receptionist
Recruitment and selection: Finding the right person for the job
Report writing skills
Resilience through Change
Restructure and redundancy workshop
Reverse mentoring: One-day workshop
Risk management
Sales skills: Enjoy successful selling
Self-awareness at work
Social media and online communications: A strategic approach
Strategic planning and thinking skills
Talent management and succession planning
Supervision skills: Managing people and teams
Team leader skills: Building and leading a high performance team
Strategy: From the vision to implementation
The effective Learning and Development Administrator
Disability and mental health awareness
Digital writing: Writing for websites, e-newsletters, blogs and other social media
Developing your personal brand
Developing a growth mindset for success
Delegation skills
CV writing and interview skills
Resolving conflict with the customer
Customer care and telephone skills
Creative thinking and innovation toolkit
Creating inclusive spaces for transgender, non-binary, and gender non-conforming people
Conflict Resolution
Confident and effective presentations
Conducting a formal hearing
Communication in the workplace
Coaching skills for managers
Coaching your team
Proofreading
Project management
Professional writing skills for non-native English speakers
Problem solving: Tools to enhance your performance
Business writing skills for ESL
Business writing skills
Business planning: turning the vision into reality
Building Personal Resilience and Beating Stress
Budgeting for non financial managers – 1 day
Assertiveness skills: a practical approach
Appraisal Skills
Anti-harassment and anti-bullying in the workplace
Advanced Minutes: formal minute taking for Board and Governance meetings
Advanced face-to-face communication at work
Absence Management
What’s new in HR and employment
Women in management and leadership
Transition management: Leading people through change
Working effectively across cultures
Working effectively with your manager
Working with an intergenerational workforce
Time management for managers: Work smarter, not harder
Time management for administrators: managing time and workload
Write for Success
Writing skills: The essentials
Negotiation skills
Training the trainer
Writing better letters and emails
The Executive PA: moving from secretary to an executive PA role
Fast Effective Reading: The Full Course
Managing conflict in a constructive way
Handling Pressure at work and staying happy and healthy
Diversity Matters
Internal Communication
Employment law for people managers
Emotional intelligence in management and leadership
Effective mentoring
Equality, diversity and inclusion
Essential skills for administrators
Effective Feedback and conversations
Event management: An introduction
Event management: Intermediate
Facilitation skills
Finance skills for non financial managers
Focus groups
Gender equality
General Data Protection Regulation (GDPR)
Grammar and punctuation at work
Handling difficult people and situations: Essential tools
Handling difficult people and situations: Extending your skills and confidence
Handling the press and media: How to get your story covered
Handling written complaints
Human Resources: The essentials
Impactful presentations: Two-day masterclass
Increasing performance with positive psychology
Influencing skills
Interview skills for managers
Introduction to counselling skills in the workplace
Introduction to leadership
Leading an inter-generational workforce
Leading virtual and remote teams
Leading with authenticity
Listening skills
Managing a media crisis
Managing better meetings
Managing change
Managing underperformance, absence and stress
Managing volunteers
Marketing in the not-for-profit sector: A beginner’s guide
Mediation skills for managers
Mindfulness at work: An introduction
Minute Taking Course: How to write effective minutes
Monitoring, evaluation and impact assessment: Making a difference
Motivating and inspiring your workforce
Moving from manager to leader: Taking on a senior management role
Moving into management: Taking on your first management role
Moving up in management: Extending your management skills
Networking and representing your organisation
Neuro Linguistic Programming (NLP)
Neurodiversity and your team
Personal effectiveness: Be more confident at work
