Negotiation skills

  • Gain skills in negotiation to achieve more wins
  • Mix of theory and practical exercises for proven success

Negotiation can help you achieve aims and solve problems. It is about reaching win:win solutions, where all parties feel the outcome is fair. This course will help you understand the process of negotiation – how to prepare, having clear aims and objectives, how and when to use different negotiating styles, strategies and tactics. It will give you the confidence to be a successful negotiator. You will also have the opportunity of practising your new skills with video feedback.

Online Course Dates

    No course dates currently set. Please get contact us to find out more
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    Bring us in-house

    If you have four or more people who would like to attend this course, then In-Company Training could be the most cost-effective option. We can deliver this course virtually or face to face for your organisation, on a date and time that suits you.

    Contact one of our Training Coordinators on 020 7490 3030, e-mail training@itecskills.ac.uk or through the contact us form for more information and a quote.

    Course Details

    Course Outline

    The one-day course will cover:

    • Your values and how they impact on your negotiations.
    • Understanding the nature of the gap between you and the other party.
    • What does win:win really mean?
    • Preparing for a negotiation:
      • Know yourself and your preferred negotiation style.
      • Being clear about your aims, setting objectives.
      • Finding out as much as you can about the other party’s needs and aspirations.
      • Developing a strategy for success.
      • Framing.
    • Conducting a negotiation:
      • Establishing a productive environment.
      • Your negotiating team and their roles.
      • Opening a negotiation.
      • Five top tips for negotiators.
      • Recognising and dealing with ‘underhand’ tactics and manipulation.
      • Finding imaginative solutions rather than beating the other party into the ground.
    • Skills you will need:
      • Assertiveness – how to be assertive, but not aggressive, in negotiations.
      • Questioning skills.
      • Listening skills.
      • Summarising and synthesising skills.

    This course is highly interactive, with opportunities to practise individual skills in communication techniques.

    Still not sure if this is the right course for you? Take a look at our top tips for successful negotiation, to give you a taste of the course content, as well as some free, handy advice on negotiation!

    Who Is This Course For?

    The course is designed for anyone whose work involves negotiation or persuasion – with individuals or in groups. Itec Skills works with people from all sectors including the public sector, voluntary sector, corporate sector and private sector.

    What Will This Course Help Me Do : Learning Outcomes?

    The course will give you the confidence and skills to be able to plan and implement a successful negotiation. You will be able to recognise manipulative tactics, and deal with them, and you will be better able to find creative solutions that lead to a win:win outcome.

    Course Fee
    • £654 Standard price excluding VAT
    • £589 Not for profit price