Molly Swift
Molly Swift Careering to Confidence: Molly’s Swift’s Journey Molly Swift’s journey is a testament to the power of perseverance, support, and stepping out of one’s comfort zone. Before joining Itec, Molly had been out of education for nearly five years, finding...
Courtney Hannah-Taylor X EE
Courtney Hannah-Taylor X EE Customer Centrality: Courtney Hannah-Taylor’s story Courtney Hannah-Taylor began her professional journey with a background in travel and tourism from college, where she realised that customer service would be a cornerstone of her...
Teigan Matthews X EE
Teigan Matthews X EE Positivity and Determination: Teigan’s Apprenticeship Story Teigan Matthews, is currently undertaking a Level 2 Customer Service apprenticeship with Itec at the EE contact centre, located in Merthyr Tydfil. Throughout her school years,...