ITEC SKILLS AND EMPLOYMENT

Fiona L

Communications and Leadership Trainer/ Consultant/ Coach

Fiona is a consultant and facilitator with a strong track record in senior PR and communications roles. She has more than a decade of experience as a trainer delivering communication, leadership and personal effectiveness programmes.

Fiona helps individuals and organisations to communicate confidently and effectively whether in the media, in writing, online, in the boardroom or in day-to-day interactions with work colleagues or external stakeholders. She blends strategic communications expertise with coaching skills, psychological insight and a warm, practical facilitation style.

Fiona’s sessions focus on tools people can use immediately, supported by empathy and constructive individual feedback. Her in-house and consultancy experience enables her to meet the needs of different learners and organisations.

Trainer that delivers Commercial Training, In company Training and Group Training. The trainer is Fiona L
Training Areas Include:
  • Confident and effective presentations
  • Handling the press and media
  • Radio & Television Interviews
  • Handling Difficult People and Situations
  • Report Writing
  • Networking and Representing your Organisation
  • Building Internal and External Relationships
  • Developing Your Personal Brand
  • Building Personal Resilience and Beating Stress
  • Advanced face-to-face Communication at Work
  • Effective Feedback and Conversations
  • Facilitation Skills
  • CV Writing and Interview Skills
  • Handling Pressure at Work and Staying Happy and Healthy
  • Communication in the Workplace
  • Personal Effectiveness: Be More Confident at Work

Fiona’s approach is informed by her long-standing interests in psychology, mindset and wellbeing, which enable her to support delegates’ confidence and emotional intelligence.

Credentials & Background:
  • BA (Hons) English Language & Literature (UCL)
  • Post Graduate Certificate in Education (UCL Institute of Education)
  • Coaching Certification (Transformation Academy)
  • Senior in-house PR and communications leadership background (National Literacy Trust, Maria Montessori Institute)

Communications consultant across charity, cultural, education, public and private sectors.

Associate Trainer & Facilitator for Itec since 2015 – delivered sessions for our Leadership & Management Bootcamp on emotional intelligence, negotiation, managing change, personal brand and transactional analysis.

Chair of volunteer-run children’s charity (Cradle Hill PTFA) since 2023

How We Can Help You

Career Opportunities for Learners

Our JGW+ Employment Strand allows you to find a full-time or part-time position that’s suitable for you.

Commercial Training Courses

Whether you want to book a training course for yourself, a colleague or a whole team, we can deliver in a style that suits you.

Apprenticeships for All
Participants gain industry expertise and earn a nationally recognised qualification (Level 2-5) while receiving a salary.

Our Clients