MANAGEMENT

This one-day Assertiveness training course covers the basics of assertiveness – what it is and the challenges people face when being assertive.

Absence Management helps employers identify and address unacceptable levels of short-term absence and manage long-term sick employees within the law.

This one-day Budgeting course is for anyone struggling to put together and manage a budget. It takes a practical, hands-on, straightforward approach to budget making and will give invaluable tools and techniques to help you develop and understand your budget. 

Delegation is an essential part of management. Yet many managers fear to ‘let go’ of vital tasks, feeling that they run risks in delegating and that ‘it’s quicker to do it myself’. This course will give you the essential tools you need to delegate well.

This one-day training course is suitable for anyone who is involved in mentoring or who wishes to develop mentoring skills. The course is suitable for first-time mentors as well as those who already have mentoring experience.

People managers – whether that is line managers or HR professionals do not need to be employment law experts, but they should hold some high-level knowledge to operate within the law, to recognise emerging issues and escalate to legal advisors where required.

This course teaches finance for non-finance managers and covers a range of tools and concepts to help you understand your organisation’s finances and give you the confidence to make financial judgements.

You will be more confident when dealing with difficult people and you will be able to look beyond personalities to the real issues in order to resolve problem situations. During this conflict resolution course you will learn communication skills for dealing with difficult team members whilst ensuring a positive outcome, all in a confidential and safe environment for discussing sensitive issues.

This course will empower delegates to take control of these difficult situations and provide a safe environment to talk openly about the problems they have to deal with. By the end of the session you’ll leave feeling calm and capable, with the tools and practical experience needed to diffuse a difficult situation.

This one-day workshop focuses on a key but often ignored communication skill: focused listening. If you consider the four basic communication skills – listening, speaking, reading and writing, it is interesting to note that listening is the first learned.

Meetings which go over their allotted time? Poor attendance coupled with endemic lateness? Agendas which don’t hang together and have to be changed as you go along? Participants who feel frustrated and negative? Unclear outcomes or none at all – do your meetings sometimes feel like this?

 In challenging times, it provides a much needed opportunity to focus on your strategic skills, your organisational understanding and your capacity to lead and manage through change.

Often managers are in a post for some years, without having any management training. They function well enough in role, and yet they may feel they have missed out on the opportunity to learn and develop new skills.

It looks at how to take a strategic approach to representing your organisation, and will give you tips and techniques for developing your personal image, effective networking and media interviews.

Working on your own case study, you will learn and apply the many tools and techniques involved. It will help you get more structure into your management of projects.

As women make their way toward top positions and centre-stage roles in both public and private sector organisations, companies are under increasing pressure to bolster their boards with independent “heavyweights” and these are increasingly women.