by Mary Mann | Jan 2, 2025
Courtney Hannah-Taylor X EE Customer Centrality: Courtney Hannah-Taylor’s story Courtney Hannah-Taylor began her professional journey with a background in travel and tourism from college, where she realised that customer service would be a cornerstone of her...
by Mary Mann | Dec 19, 2024
Teigan Matthews X EE Positivity and Determination: Teigan’s Apprenticeship Story Teigan Matthews, is currently undertaking a Level 2 Customer Service apprenticeship with Itec at the EE contact centre, located in Merthyr Tydfil. Throughout her school years,...
by Jessica Jones | Dec 18, 2024
Jackson X Collect my Wheels John Robert Endicott is a recognised entrepreneur in Wales and role model for the Welsh Government. John volunteers for Business Wales and mentors 32 business’ across Bridgend while running his own motor repair business franchise...
by Mary Mann | Dec 17, 2024
Seth Jones X PSS Scaffolding Solid Foundations: Seth Jones’ Story Growing a skilled and experienced generation of workers in Wales is the mission of the Jobs Growth Wales+ programme. Seth Jones’ journey emphasises the impact of JGW+ and the importance of...
by Mary Mann | Dec 13, 2024
Connor Finlay x EE Finding Fullfilment Before joining EE and discovering Itec, Connor Finlay had attended college to acquire a Level 2 Carpentry apprenticeship. However, he felt that there was too much of a difference between the classroom and practical learning,...
