Location: Neath (working across two branches within walking distance)

Employer: The Health Dispensary

Reports to: Operations Manager

Roles and responsibilites:

• General Administration & Office Support
• Assist with day-to-day administrative duties
• Data entry and updating internal systems
• Filing, scanning and organising documents
• Supporting communication between teams at both branches

Stock Management & Picklists

• Creating and processing daily picklists
• Assisting with stock control, rotation and shelf organisation
• Scanning incoming stock into the system
• Ensuring surplus stock is recorded and correctly stored
• Helping manage stock for our automated pharmacy systems

Dispensing Support
(Full training provided – no dispensing decisions required)

• Scanning prescriptions and stock to patient baskets
• Preparing baskets for the accuracy checking team
• Keeping the dispensary tidy, organised and workflow-ready
• Filling and maintaining medication robots/automated systems

Customer Service

• Greeting visitors and directing them to the right service
• Answering basic enquiries clearly and professionally
• Supporting our team to deliver friendly, feel-good care
• Maintaining a calm, welcoming environment at both sites

Branch Support (Two Locations)

• Working between our two local branches (walking distance apart)
• Supporting both teams depending on daily needs
• Helping ensure smooth workflow across both sites

Skills & Qualities We’re Looking For

• Friendly, positive attitude with a willingness to learn
• Good communication and people skills
• Able to follow instructions and work safely
• Organised, reliable and able to prioritise tasks
• Comfortable moving between branches during the day
• Interest in health, wellbeing or community care is a bonus
  
  

  Training & Development

  We will provide full training in:

• Pharmacy workflows and stock management
• Customer service and communication
• Use of pharmacy IT systems and scanning equipment
• Workplace professionalism, teamwork and time management
• Safe handling and storage of medicines
• Optional wider skills development (wellbeing, leadership, etc.)