Location: Cardiff

Employer: The Wellness Lounge

Hours of Work: Monday to Friday, 10:00am – 2:00pm

Roles and responsibilites:

• The Back of House Team Member supports reception and café staff during peak daytime hours to help maintain guest flow, clean and welcoming spaces, and efficient operations.
• This is a practical, hands-on role suited to someone who enjoys variety, teamwork, and supporting a busy environment. Full training will be provided

Guest Flow & Front Support

• Support reception and café teams during busy midday periods
• Take orders on the till when required
• Assist with guest check-ins and basic queries
• Provide clear inductions to the Contrast Therapy Lounge
• Help guide guests through the space to keep sessions running on time

Environment & Space Management

• Keep tables, seating areas, and public spaces clean and presentable
• Reset changing rooms between guests
• Monitor cleanliness throughout the shift
• Report any maintenance or supply issues to the team

Back of House & Operations

• Towel washing, drying, folding, and restocking
• Restock consumables, café items, and general supplies
• Support light administrative and operational tasks as trained
• Assist with maintaining smooth transitions between bookings