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HR MANAGEMENT AND L&D
Effective Feedback and Conversations
This one day management course will focus on each group’s unique challenges whether that’s disagreeing with a senior colleague, motivating a high-performer or explaining a change initiative.
Employment law for people managers
People managers – whether that is line managers or HR professionals do not need to be employment law experts, but they should hold some high-level knowledge to operate within the law, to recognise emerging issues and escalate to legal advisors where required.
Facilitation skills
This facilitation training course looks at principles, values and techniques for dynamic, participatory and experiential facilitation. There will be opportunities to apply the tools and techniques and practice facilitation yourselves.
Handling difficult people and situations
You will be more confident when dealing with difficult people and you will be able to look beyond personalities to the real issues in order to resolve problem situations. During this conflict resolution course you will learn communication skills for dealing with difficult team members whilst ensuring a positive outcome, all in a confidential and safe environment for discussing sensitive issues.
Handling difficult people and situations: Extending your skills and confidence
This course will empower delegates to take control of these difficult situations and provide a safe environment to talk openly about the problems they have to deal with.
Human Resources: The essentials
Working with a qualified Human Resources (HR) professional, you will learn about basic employment law and good practice, and have the opportunity through case studies to develop an awareness of the sensitivities around people management.
Listening Skills
This one-day workshop focuses on a key but often ignored communication skill: focused listening. If you consider the four basic communication skills – listening, speaking, reading and writing, it is interesting to note that listening is the first learned
Leading an inter-generational workforce
This workshop will consider the challenges facing recruiters, managers and business owners in terms of working across the generations and will provide some useful insights and tools to get the best out of every employee, regardless of age.
Networking and representing your organisation
It looks at how to take a strategic approach to representing your organisation, and will give you tips and techniques for developing your personal image, effective networking and media interviews.
Training the trainer
Unlike a lot of train the trainer courses our course is highly practical and will introduce you to new techniques, enhance your communication skills and provide lots of opportunities to ‘have a go’.