ITEC SKILLS AND EMPLOYMENT

Business Administration and Office Management Development Courses

Strong administration and office management skills are the backbone of any successful organisation. At Itec Skills, our business administration training is designed to equip you with the practical tools, professional confidence, and industry knowledge needed to excel in a variety of administrative roles.

Whether you are looking for admin courses for beginners, an administrative assistant course, or advanced development programmes, we offer a complete training pathway for you with our online admin courses.

 

Why Take an Administration Course with Itec Skills?

Our admin training courses are led by experienced trainers who combine real-world expertise with engaging, practical teaching. You’ll learn how to manage time and workload effectively, write professional documents, handle meetings, provide exceptional front-of-house service, and work efficiently under pressure.

We’ve helped learners progress in careers such as office administrators, executive assistants, receptionists, and office managers through targeted courses that meet today’s business needs.

“Very informative, covered it from different angles with no unnecessary “fluff”. Concise and to the point. Gill made it interesting, fun and was very encouraging. I couldn’t have asked for more.”

– Sarah Franklin, British Society for Rheumatology, London

“Really enjoyed the course, learnt lots and picked up so many good hints and tips. Lots of opportunity to share experiences and engage. Brilliant day, left feeling really positive. Gill delivered the training brilliantly! ”

– Lisa Johnson, Marine Management Organisation, UK

“I really enjoyed the warm atmosphere and the pace of the training. The trainer was clearly very eperienced and was excellant at tailoring for our group.”

– Rebecca Hilton, Natural History Museum, London

Popular Administration Training and Office Management Courses

We offer a variety of development options, including:

  • Office Administration Course – Master essential skills such as professional writing, grammar and punctuation at work, and proofreading.
  • Office Management Course – Learn to coordinate teams, manage meetings, and handle complex workflows.
  • Receptionist Training – Our receptionist course helps you become an exceptional first point of contact, covering customer service, communication, and managing visitors.
  • Administrative Assistant Course – Gain core skills in organisation, report writing, and managing written communications.
  • Time Management for Administrators – Learn to prioritise tasks, set realistic deadlines, and improve productivity.
  • Managing Better Meetings – Develop facilitation skills and confidence in leading or supporting effective meetings.
  • Minute Taking & Report Writing Skills – From writing concise meeting notes to producing formal board minutes, our courses improve accuracy and clarity.
  • Resolving Customer Complaints in Writing – Practical strategies for responding professionally and maintaining customer satisfaction.

Flexible Learning

In-Person or Online Admin Courses

We understand that flexibility matters. That’s why our online admin courses allow you to learn from anywhere, while our classroom-based options provide face-to-face interaction and networking opportunities. Both formats offer the same high-quality, interactive learning experience.

Who Should Attend?

Our admin training courses are suitable for:

  • Newcomers seeking admin courses for beginners
  • Current receptionists looking for career progression
  • Office managers seeking advanced organisational skills
  • Administrative assistants wanting to expand their skill set
  • Professionals returning to the workplace and needing a refresher

    Why Choose Itec Skills for Business Administration Training?

    • Industry-recognised training provider
    • Practical, hands-on learning with expert trainers
    • Courses tailored to real workplace challenges
    • Flexible delivery: classroom and online admin courses
    • Supportive learning environment with resources to apply immediately

     

    Our Clients