Operations Management

Empower your senior leaders with our comprehensive Operations Management programme, designed to provide the strategic skills essential for driving organisational success.

 

  • Work-based learning
  • Level 5 diploma qualification
  • Funding available
Course overview

At a glance

Our advanced Operations Management apprenticeship course is led by industry experts and tailored to meet the unique needs of your organisation. With modules that focus on effective communication, team leadership, and critical decision-making, your employees will be equipped to drive operational excellence and contribute to your company’s success.

Language

English 

Who Is This Course For

Leaders in senior positions – you would usually be responsible for managing a department or a function.

Eligibilty:

Learners must:

  • Be in a role where they can apply the skills of the apprenticeship.
  • Spend 50% of working hours in England.
  • Be employed on PAYE (not self-employed or freelance).
  • Should not have the same or higher-level qualification in the same area.

Programme Elements

Operations Manager / Department Manager Level 5:

  • 18- month delivery programme.
  • Learners will attend an online workshop every 6 weeks and have an online or face-to-face one-to-one session with their mentor every month. The mentor can be contacted at any time in between these sessions.
  • After each session learners will need to complete a reflective account looking at what they have taken from the workshop, and how this new knowledge has or could be used within their job role.
  • Using work-based examples and supporting product evidence, learners will build their portfolio and demonstrate their understanding of the criteria covered in the workshop.
  • Learners will undertake an end-point assessment.

Topics Covered

  • Time Management.
  • Understanding Personal Professional and Emotional Intelligence Development.
  • Personal Brand, Influencing, and Negotiation Skills.
  • Effective Communication.
  • Leading Teams.
  • Managing Teams.
  • Budgeting and Finance.
  • Project Management.
  • Operational Planning and Change Management.
  • Operational and Strategic Management.
  • Critical Thinking and Decision Making.

Funding Available:

The Operations Management Level 5 apprenticeship programme costs per delegate: £7,000.

Delegate cost if you work for a ‘small employer’: £350 + VAT (5% of cost, Government grant covers 95%).

Delegate cost if you work for a ‘large employer’: Fully funded through the Apprenticeship Levy. (Once the levy has been spent, you only pay 5% of any additional programme costs).

*To qualify for the grant as a small employer, your payroll cost must be less than £3 Million. If your payroll is over this, then you will be a levy funded employer.

After the course

​On completion, apprentices may choose to register as Associate members with the Chartered Management Institute and/or the Institute of Leadership & Management, to support their professional career development and progression.

How We Can Help You

Career Opportunities for Learners

Our Jobs Growth Wales+ Employment Strand allows you to find a full-time or part-time position that’s tailored for you.

Opportunities
Commercial Training Courses

Whether you want to book a training course for yourself, a colleague or a whole team, we can deliver in a style that suits you.

Courses
Apprenticeships for All

Learners gain industry expertise and earn a nationally recognised qualification (Level 2-5) while working.

Apprenticeships

Our Apprenticeship Clients

[dica_divi_carousel show_items_desktop=”6″ show_items_tablet=”4″ show_items_mobile=”2″ autoplay=”on” item_spacing=”10″ equal_height=”on” advanced_effect=”1″ admin_label=”Divi Carousel” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][dica_divi_carouselitem url=”https://www.wea.org.uk/” url_new_window=”on” button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-London-WEA-200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-London-Talk-For-Health-200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” link_option_url=”https://talkforhealth.co.uk/” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-London-Spade-Work-200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” link_option_url=”https://spadework.org.uk/” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-London-SWGfl-200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” link_option_url=”https://swgfl.org.uk/” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-London-Solus-200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” link_option_url=”https://www.solusarc.co.uk/” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-London-Royal-Hooloway-200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” link_option_url=”https://www.royalholloway.ac.uk/” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-London-Pathologists-200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” link_option_url=”https://www.rcpath.org/” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-Rainforest-Alliance-200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” link_option_url=”https://www.rainforest-alliance.org/” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-London-Peace-Direct-200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” link_option_url=”https://www.peacedirect.org/” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-London-Army-museumt200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” link_option_url=”https://www.nam.ac.uk/” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-London-Movember.com-200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” link_option_url=”https://uk.movember.com/” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-London-Launchpad-200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” link_option_url=”https://launchpadreading.org.uk/” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-London-Institute-of-Physics-200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” link_option_url=”https://www.iop.org/” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-London-Granville-200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” link_option_url=”https://www.granvilleoil.com/” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-London-For-Farmers-200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” link_option_url=”https://www.forfarmers.co.uk/” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-London-Fight-for-Peace-200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” link_option_url=”https://fightforpeace.net/” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-London-etc-200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” link_option_url=”https://www.etcvenues.com/” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-London-estee-200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” link_option_url=”https://www.elcompanies.co.uk/en-gb” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-London-eNVIBE-200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” link_option_url=”https://envibeuk.com/” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-London-Emap-200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” link_option_url=”https://www.emap.com/” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-London-Credition-Dairy-200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” link_option_url=”https://www.creditondairy.co.uk/” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-London-Church-of-Eng-200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” link_option_url=”https://www.churchofengland.org/” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-London-Association-Neurologists-200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” link_option_url=”https://www.theabn.org/” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-London-Cava-200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” link_option_url=”https://www.cava.ac.uk/” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-London-BMA-200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” link_option_url=”https://www.bma.org.uk/” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-London-autism-kingswood-200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” link_option_url=”https://www.kingwood.org.uk/” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-London-Age-Uk-200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” link_option_url=”https://www.ageuk.org.uk/” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][dica_divi_carouselitem button_url_new_window=”1″ image=”https://itecskills.ac.uk/wp-content/uploads/2024/07/Itec-Client-London-2-Sisters-200-x-100-px.jpg” _builder_version=”4.27.0″ _module_preset=”default” link_option_url=”https://www.2sfg.com/” link_option_url_new_window=”on” global_colors_info=”{}”][/dica_divi_carouselitem][/dica_divi_carousel]