Training Coordinator
Salary banding: £27,000 – £28,650
Location: London, EC1Y 0TW
Contract: Full-time, permanent
Hours of work: Monday to Friday 09:00am to 17:00pm
About the role:
As a Training Coordinator, you will provide administrative support and data to the Sales and Marketing team to contribute to the efficiency and effectiveness of the centre.
Your Impact
- Responsible for working with Training Coordinators, Programme Managers and the Operation Manager to coordinate group training, apprenticeship and individual programme events across the UK and internationally
- Accountable for ensuring all group training, apprenticeship and individual programme materials are saved in the client folder for easy access for future events
- Accountable for signing off logistics invoices, flagging up any discrepancies in a timely manner
- Responsible for collating group training, apprenticeship and individual programme evaluations feedback and sending on to relevant team member for review in a timely manner
- Attend weekly group training planning meeting
- Responsible for ensuring the quality of data, monitoring information contained in CRM ensuring information is accurate and complete
- Responsible for contacting clients and facilitators to arrange training events to update details and identify current needs and potential opportunities. Passing onto relevant team member in a timely manner
- Responsible for researching and identifying prospect clients and passing details onto sales team
- Identify opportunities and forward potential sales leads to the relevant department
- Accountable for providing data-led, relevant insights and recommendations to support top level strategy
- Accountable for identifying operational specifications and develop reporting solutions to drive performance management
- Accountable for creating, run and edit reports for sales and marketing team on weekly/monthly basis
Job Criteria
Essential criteria
- Experience of working in a target driven commercial environment
- Experience with customer service, sales, and telesales
- Experience of working with CRM
- Strong analytical and numerical skills
- Planning and organisational skills
Desirable criteria
- Experience of working across sectors and industries
- Advanced Excel user
Employee Benefits
Itec is an Employee Owned organisation. This status allows our employees to have greater engagement and ownership in the future growth and success of Itec. At Itec we are passionate about our people and collaborative in the way we work. We are:
- Leading provider of work-based learning programmes for 40 years
- Employee Owned organisation
- Investors in People Platinum
- Disability Confident Leader
- Living Wage Employer
As an Employee Owned business, our people are our main asset, and everyone has a say in the direction that the business is heading. As a valued employee owner, you will be entitled to receive the below corporate benefits:
- Contributory Pension Scheme
- Being an employee owner as part of the EOT
- 30 days annual leave plus bank holidays and Christmas shutdown
- Annual bonus (subject to qualifying criteria)
- Life Assurance
- Personal development and career opportunities
- Employee Mental Health first aiders
- Employee Assistance Programme
- Medicash – Healthcare scheme
- Length of Service Payment Scheme
- Employee of Month Awards
- Discounts on Gym Membership and fitness products discounts
- Travel expenses and business mileage
- Cycle to Work Scheme
- Social & Charity Events
- Refer a Friend Payment Scheme
- NUS/ Totum discount card
The most tangible advantage of being an Employee Ownership Trust is our annual bonus; this percentage is determined by the overall performance of the organisation and subject to qualifying criteria.
Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.
Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.
Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.
If you’re passionate about developing others and making a difference, we’d love to hear from you!
Apply for this job
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