Coaching Programme
Effective coaching is future focussed, releases potential, and enables transition, transformation and change for business improvement.
Course overview
At a glance
From understanding self and emotional intelligence to mastering contract management and evaluation techniques, this course covers it all. The programme is tailored to interact with a wide range of stakeholders, including HR, Learning and Development, and Organisational Development teams, ensuring a holistic approach to people development.
Language
English

Who Is This Course For
Anyone that wants to develop their coaching skills.
Popular among Human Resources, Learning & Development and senior managers.
Eligibility criteria applies:
- Learners must be in a role where they are able to apply the skills of the apprenticeship.
- Spend 50% of working hours in England.
- Be employed on PAYE (not self-employed or freelance).
- Should not have the same or higher-level qualification in the same area.
Programme Elements
Level 5 Coaching Programme:
- 13- month delivery programme.
- Learners will attend a full day workshop every 8 weeks with a ½ day reflective session in between workshops, along with a one-to-one session with their Management Mentor each month to support progress.
- After each session learners will need to complete a reflective account looking at what they have taken from the workshop, and how this new knowledge has or could be used within their job role.
- Using work-based examples and supporting product evidence, will help build their portfolio and show the understanding of the criteria covered in the workshop.
- Undertake EPA (End point Assessment).
Topics Covered
Understanding self: Plan, conduct and record coaching needs analyses to inform their coaching practice, coaching strategy and the organisation’s coaching culture.
Managing the contract: Agree and develop coaching contracts with all the relevant parties that also consider ethical issues in coaching and boundaries.
Building the relationship: Deliver effective and responsive coaching sessions, ensuring they reflect boundaries and professional requirements and contribute towards wider objectives, such as embedding an organisation’s values, improving workplace resilience.
Enabling insight and learning: Select and use a suitable variety of coaching tools and techniques and/or psychometrics to challenge/support, analyse and enable learning and insights, such as awareness of others’ perspectives to increase team functioning and accountability.
Models and techniques: Review and interpret coaching needs analyses, identifying when coaching is / isn’t appropriate, and signpost those receiving coaching to other professional services when needed to complement or replace the coaching process, such as mental health professionals, charities, substance abuse support organisations, occupational health.
Outcome and action orientation: Provide support to those receiving coaching in the definition and delivery of valid goals, through clearly defined and committed to actions, within the context of the cultures and systems within which those receiving coaching operate, and facilitate challenge to those systems where appropriate.
Evaluation: Evaluate the effectiveness of coaching interactions for the purposes of quality assurance, self-development for the coach and to measure return on investment (including being a recipient of regular coach supervision, and recording continual professional development (CPD), coaching hours, feedback and reflection, while ensuring confidentiality).
Commitment to self-development: Maintain records of coaching practice including the logging of coaching hours, supervision, recording CPD and maintaining logs of practice.
What Next?
This standard aligns with the following professional recognition:
- European Mentoring and Coaching Council for Accredited Coaching Practitioner.
- The Association for Coaching for Accredited Coach.
- The International Coaching Federation for Associate Certified Coach.
Funding available:
Coaching Level 5 programme cost per delegate: £5,000.
Delegate cost if you work for a ‘small employer’: £250 + VAT (5% of cost, Government grant covers 95%).
Delegate cost if you work for a ‘large employer’: Fully funded through the Apprenticeship Levy. (Once the levy has been spent, you only pay 5% of any additional programme costs).
*To qualify for the grant as a small employer, your payroll cost must be less than £3 Million. If your payroll is over this, then you will be a levy funded employer.
How We Can Help You
Career Opportunities for Learners
Our Jobs Growth Wales+ Employment Strand allows you to find a full-time or part-time position that’s tailored for you.
Commercial Training Courses
Whether you want to book a training course for yourself, a colleague or a whole team, we can deliver in a style that suits you.
Apprenticeships for All
Learners gain industry expertise and earn a nationally recognised qualification (Level 2-5) while working.